1. TERMS
AB acceptance of Client’s order brings into existence a legally binding contract between Client and AB. Client is reminded that he/she/they should satisfy themselves that the products they are ordering are suitable for their requirements before placing an order. No responsibility is placed with Apparel Buro For Ladies Tailoring and Embroidery L.L.C. for the decision to order.
Quotes are valid for the goods and services specified in them and for 14 days from date of quote.
2. CANCELLATION & ORDER MODIFICATION
Because Client’s garments are custom-made, AB does not accept returns, and no refunds are available. Once an order has been placed the manufacturing stage starts immediately and costs are borne immediately by AB. All services (fashion designing, flat drawing, pattern making, grading, sampling etc) are not refundable. AB might accept Order Modifications in terms of garment quantity but it is not guaranteed.
3. PAYMENT TERMS
AB must receive payment IN FULL for the goods and services ordered before the order can be processed. By placing an order, you agree to pay pro-forma for the invoiced goods and services.
4. QUALITY CONTROL / INSPECTION
All garments ordered hereunder will be subject to inspection and testing by Client at all reasonable times and places, including AB facilities. Client shall have the right to reject non-confirming garments or to revoke acceptance of garments but only in case of stitching issues. It does not include fabric or trim quality, design issues.
5. TRADEMARKS
AB acknowledges and will not challenge Client’s exclusive ownership of Client’s trademarks, designs and other intellectual property rights. AB further acknowledges that it acquires no rights whatsoever in any of Client’s trademarks or designs by virtue of providing goods or services under this Order and agrees that it will not apply for, attempt to register or otherwise acquire any rights to any of Client’s trademarks or designs and will assign to Client any rights to designs developed in the course or in connection with this Order. AB shall use Client’s trademarks only for goods made for and sold to Client. All samples, seconds, overruns and/or defective goods shall not bear any Client trademark and will be disposed of as agreed to in writing.
6. CONFIDENTIALITY
All drawings, patterns, specifications, designs, mood boards, pricing, costs of materials, tech packs, concepts, ideas or other data or information furnished by Client to AB which relate to Client’s business shall be considered proprietary to Client. AB shall protect such Information and shall restrict the disclosure of Information. AB shall immediately, upon Client’s request, promptly return to Client or destroy all Information, including copies thereof.
7. TURNAROUND TIME
Turnaround time is dependent upon complexity and the quantity of product required. AB’s average order turnaround is 14 – 21 days. This can be longer on occasions. Client will be given a provisional completion date upon order confirmation, and an expected completion date once Client signed-off and paid for order. All turnaround durations are estimates and AB cannot guarantee exact delivery dates. AB will not be liable for any loss incurred due to production or delivery delays.
8. DELIVERY
Shipping dates are approximate and are based, to a great extent, on prompt receipt by AB of all necessary ordering information from Client. Client shall bear all costs of transportation and insurance. Client shall be responsible for all customs clearance and payment of all charges and duties. AB is not responsible for any loss or damage in transit.